Core Features
Knowledge
Knowledge is powerful configuration tools that control how AI behaves and responds according to your specific guidelines. They ensure consistent output and adherence to your standards across all interactions.
Overview
What are Knowledge?
Knowledge define specific rules and guidelines that AI must follow when processing requests. They can include coding standards, writing styles, security requirements, or any custom behavior rules.
Scoped Control
Knowledge can be scoped to individual users, teams, or entire organizations, providing flexible control over AI behavior at different levels.
Knowledge Structure
Each knowledge contains the following components:Basic Information
Basic Information
- Name: A descriptive name for your knowledge
- Description: Optional description explaining the knowledge’s purpose
Rules Content
Rules Content
- Rules: The actual guidelines and requirements in text format
Scope and Permissions
Scope and Permissions
- Organization Level: Applied to all users within an organization
- Team Level: Applied to all members of a specific team
- Individual Level: Personal knowledge for individual users
Creating Knowledge
1
Define Your Rules
Write clear, specific guidelines that you want the AI to follow. These can include:
- Response formatting standards
- Writing tone and style requirements
- Internal Tribal Knowledge, Policies, Acronyms, etc.
- Domain-specific requirements
2
Set the Scope
Choose whether the knowledge applies to:
- Individual: Personal use only
- Team: All team members (main)
- Organization: Everyone in your organization
3
Activate the Knowledge
Once created, knowledge can be activated and applied to AI interactions automatically based on their scope. You can select knowledge using the dropdown in the main chat page.
Best Practices
Keep rules specific and actionable. Vague rules like “be creative” are less effective than specific guidelines like “use TypeScript interfaces for all data structures.”
Avoid conflicting rules. When multiple knowledge are active, ensure they don’t contain contradictory requirements.
Integration with Workflows
Knowledge work seamlessly with workflows to provide comprehensive AI guidance:- Active Knowledge: Always applied during workflow execution
- Workflow-Specific Rules: Some workflows may have embedded rule requirements
- Scope Inheritance: Workflows inherit applicable knowledge based on their scope