Prerequisites
Enterprise Access Requirements
Background Agents are available exclusively to enterprise customers. Contact enterprise@context.ai to begin the setup process.
System Requirements
Before beginning setup, ensure your environment meets these requirements:Infrastructure
- CPU: 8+ cores recommended
- RAM: 16GB+ system memory
- Storage: 500GB+ SSD storage
- Network: Stable internet with 100+ Mbps
Software
- OS: Linux (Ubuntu 20.04+) or Windows Server 2019+
- Container Runtime: Docker 20.10+ or containerd
- Database: PostgreSQL 13+ or MySQL 8.0+
- SSL: Valid SSL certificates for HTTPS endpoints
Access Requirements
- API Keys: Enterprise API access credentials
- Network Access: Outbound HTTPS (port 443) to Context AI services
- Domain: Subdomain for webhook endpoints (e.g.,
agents.yourcompany.com
) - Authentication: Integration with your enterprise SSO (SAML/OAuth2)
Installation Process
Step 1: Environment Setup
Create your enterprise configuration file:Step 2: Docker Deployment
Deploy Background Agents using Docker Compose:Step 3: Configuration
Edit your enterprise configuration:Step 4: SSL Certificate Setup
Configure SSL certificates for secure communication:Step 5: Database Initialization
Initialize the PostgreSQL database:Configuration Validation
Step 6: Environment Variables
Create your.env
file with enterprise credentials:
Step 7: Start Services
Launch the Background Agent system:Testing & Validation
Step 8: Health Check
Verify the system is running correctly:Step 9: Authentication Test
Test enterprise SSO authentication:Step 10: Sample Task Submission
Submit a test background task:Troubleshooting
Common Issues
Connection to Context Engine Failed
Connection to Context Engine Failed
Verify your API key and network connectivity:
Database Connection Issues
Database Connection Issues
Check database configuration and credentials:
SSL Certificate Problems
SSL Certificate Problems
Verify certificate validity and configuration:
Support Resources
For additional support:- Enterprise Support: enterprise@context.ai
- Technical Documentation: Available in your enterprise portal
- 24/7 Support Hotline: Provided after enterprise setup completion