User Engagement Monitoring


You can use to track user engagement in your LLM-powered product.
Our user engagement metrics allow you to easily monitor:
  • Volumes of Unique Users: How many unique individuals are using my application?
  • User Cohort Analysis: How frequently are users returning to my application?
  • Top Topics of Most Engaged Users: What are my most engaged users discussing?
  • Most Engaged Users: Who are my most engaged users?

Integration Instructions

To start using user engagement monitoring, add a User ID (user_id) metadata key-value pair to ingested transcripts. The user_id metadata can contain any arbitrary string value.
"conversation": {
"messages": [ ... ],
"metadata": {
"user_id": "2947451"
Once conversations are ingested, your metrics will become available under the 'Users' tab within the UI.