User Engagement Tracking


You can use to track user engagement in your LLM-powered product.

Our user engagement metrics allow you to easily monitor:

  • Volumes of Unique Users: How many unique individuals are using my application?

  • User Cohort Analysis: How frequently are users returning to my application?

  • Top Topics of Most Engaged Users: What are my most engaged users discussing?

  • Most Engaged Users: Who are my most engaged users?

Integration Instructions

To start using user engagement monitoring, add a User ID (user_id) metadata key-value pair to ingested transcripts. The user_id metadata can contain any arbitrary string value.

  "conversation": {
    "messages": [ ... ],
    "metadata": {

Once conversations are ingested, your metrics will become available under the 'Users' tab within the UI.

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