PII Filtering

Overview

Context.ai can detect and automatically replace sensitive Personal Identifying Information from your ingested transcripts.

We currently support a limited set of PII types, with more to be added in the future.

Enabling PII Filtering

PII filtering is enabled by default. To disable the filtering, you can do so within settings.

Reference

For each PII type, Context.ai will replace detected values with a dummy replacement string.

PII	Example	Replacement
Email	[e-mail]	[e-mail]
National Insurance Numbers	AB123456C Ab 12 34 56 c	QQ 12 34 56 C
Credit Card Numbers	4111 1111 1111 1111 4111-1111-1111-1111 4111111111111111	1111 1111 1111 1111
Social Security Numbers	123-45-6789	000-00-0000

Caveats

Our current filters are best-effort and are not guaranteed to remove all PII. We strongly recommend applying a preprocessor to remove potential PII before ingesting your transcripts to Context.ai.